Safe Gaming

Aq88 Responsible Gaming —
Keep It Fun, Keep It in Control

Gaming should be fun, not stressful. All responsible gaming tools and support are right at your fingertips on aq88. Learn how to set limits, when to take a break, and how to build healthy gaming habits.

24/7
Support Available
18+
Adults Only
100%
Free Self-Exclusion

aq88's commitment: We believe gaming is a form of entertainment — not a source of income. We are committed to building a culture of responsible gaming on the aq88 platform. Your well-being and your family's safety are what matter most to us.

Core Responsible Gaming Tools

Aq88 has developed these special tools to help you maintain healthy gaming habits.

Set Your Betting Limits

Decide in advance how much BDT you want to wager daily, weekly, or monthly. On aq88, you can set your own deposit and betting limits — and once set, they take effect immediately.

Set a Time Limit

Set a daily time limit for how long you play. Once the limit is reached, aq88 will automatically alert you and help you end your session.

Cooling-Off Period

Need to clear your head? Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, login and betting are completely disabled.

Self-Exclusion

If you feel your gaming is getting out of hand, apply for self-exclusion. You can close your account for as little as 6 months or permanently.

Gaming History Review

View your full betting and deposit history at any time. Monitor how much you are spending and how much time you are putting in — all on your own terms.

24/7 Support

For any gaming-related concerns, aq88's support team is always here for you. Free professional counsellor referrals are also available.

Why Responsible Gaming Matters

Gaming brings joy, excitement, and entertainment to people's lives. But when gaming spirals out of control, it can have serious negative effects on your personal, financial, and family life. aq88 believes every player deserves the opportunity to play responsibly.

Online gaming is growing fast in Bangladesh. At aq88, we're committed to making sure every player enjoys a healthy and enjoyable gaming experience. Following responsible gaming principles means gaming never becomes a burden — it stays what it should be: a source of fun.

When Does Gaming Become a Problem?

Certain signs during online betting or casino play indicate that responsible gaming boundaries are being crossed. aq88 is always committed to keeping users aware of these warning signs. One of the earliest signs of problem gaming is chasing losses — placing more bets after a loss in an attempt to recover. This habit is extremely dangerous.

Many people believe the next win will fix everything. In reality, that mindset only deepens the problem. The most important principle of responsible gaming at aq88 is simple — only play with what you can afford to lose.

The Role of Family and Loved Ones

Problem gaming doesn't just affect the individual — it impacts the whole family. If family members notice someone is gaming excessively, open conversation is the right step. aq88 sees family as a vital partner in responsible gaming.

If you have an aq88 account, you can also request a self-exclusion or cooling-off period on someone else's behalf — just contact our support team. Protecting your family is our highest priority.

Protection for Under-18s

Aq88 strictly ensures that no one under 18 can create an account or place bets on the platform. Age is verified at registration, and KYC documents are requested in any suspicious case. If you have minors at home, we recommend using parental control software on your devices.

Responsible gaming at aq88 is not just a policy on paper — it is actively enforced. Your well-being and the safety of your family are at the heart of every decision we make.

Remember: Gaming is never a guaranteed source of income. Every game outcome on aq88 is completely random — no strategy or system can guarantee a win.

Need Help?

If you or someone you know is struggling with a gaming problem, contact the aq88 support team. We handle all matters with complete confidentiality.

Quick Tips
  • Set a Budget, Stick to It
  • Take Regular Breaks
  • Don't Play Under the Influence or When You're Stressed
  • Take a Break Instead of Chasing Losses
  • Keep Your Family Informed About Your Gaming
  • Do Not Believe Guaranteed Win Claims
Urgent Notice

Never gamble with borrowed money. Do not use household funds for betting. If you feel things are getting out of control — get help now.

Warning Signs to Watch For

The first step to responsible gaming is staying aware of your own situation. If you notice any of these signs, reach out to aq88 for support.

Trying to recover losses by placing more bets after a losing streak.

Hiding gaming activity or lying to family about it.

Repeatedly returning to gaming despite attempts to stop.

Gaming causing harm to your work, studies, or relationships.

Taking out loans or borrowing money from others to place bets.

Feeling restless, irritable, or low when not gaming.

No longer feeling the same excitement unless betting more than before.

Thoughts of turning to illegal means to fund gaming.

If you notice any of the signs above, do not wait — contact aq88 support or use the self-exclusion feature. Asking for help is not a sign of weakness; it takes real courage.

Self-Assessment Questionnaire

Answer the following questions honestly. If you answer "Yes" to more than three, it is time to start using the responsible gaming tools.

1

Have you exceeded your set budget while betting in the past month?

2

Is gaming causing you to spend less time with your family?

3

Do you feel frustrated or angry after a loss?

4

Do thoughts of gaming creep in while you are working or trying to sleep at night?

5

Have you ever tried to stop gaming but failed?

6

Have you used money set aside for essential expenses on gaming?

Steps to Set Your Limits

Using the responsible gaming tools at aq88 is straightforward. Just follow the steps below.

1
Go to Account Settings

After logging in, go to "My Account" and select the "Responsible Gaming" option.

2
Set Your Limits

Set daily, weekly, or monthly deposit limits as well as session time limits.

3
Confirm & Save

Once a limit is confirmed, it takes effect immediately. Increasing a limit requires a 24-hour waiting period.

4
Review Regularly

Review your gaming history and spending every month, and adjust your limits as needed.

Aq88 Responsible Gaming Tools

These special tools are available free of charge to help keep your gaming experience safe.

Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Reducing a limit takes effect immediately; increasing a limit is subject to a 24-hour cooling period.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, an automatic alert will appear and you will be given the option to end the session.

Loss Limit

Once your losses reach a set limit, betting will automatically stop for the rest of that day. This is the most effective way to prevent chasing losses.

Cooling-Off Period

Suspend your account for 1 to 30 days. During this time, you won't be able to place bets, make deposits, or receive promotional emails.

Self-Exclusion

Exclude yourself from aq88 for 6 months, 1 year, or permanently. Once activated, your account cannot be reopened before the selected period ends.

Reality Check

At set intervals, a pop-up will appear showing a summary of how long you have been playing and how much you have won or lost.

Responsible Gaming FAQ

Find answers to the most frequently asked questions about responsible gaming here.

No — activating self-exclusion keeps your balance completely safe. Once the exclusion period ends, you can withdraw your balance. Only placing new bets and making deposits are suspended during self-exclusion.

Yes, limits can be increased, but not instantly. A 24-hour cooling-off period applies to any request to raise a deposit limit. This delay is intentional — it's designed to prevent impulsive decisions. Lowering a limit, however, takes effect immediately.

Yes, if a family member is concerned, they can contact the aq88 support team and request self-exclusion on behalf of the account holder. A verification process will be required. We fully support families who take this step.

A cooling-off period is a temporary break — ranging from 1 to 30 days. Once it ends, your account is automatically reactivated. Self-exclusion is a longer-term measure — 6 months, 1 year, or permanent. Your account cannot be reactivated before the self-exclusion period expires, and no promotional communications will be sent during this time.

Yes, aq88 strictly prohibits registration by anyone under 18. Date of birth is verified at sign-up, and a government-issued ID may be requested in cases of doubt. If minors are present in your household, we recommend using parental control software on your devices.

Contact the aq88 support team directly at [email protected] — include "Responsible Gaming" in the subject line for a faster response. Our team is available 24 hours a day and handles all inquiries with complete confidentiality. Professional counselling referrals are also available upon request.
aq88 — Safe Gaming

Play Responsibly — Enjoy the Fun

Register with aq88 and make the most of all responsible gaming tools for a safe and enjoyable experience.

বাংলা